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Sam’s service department is here for you after the sale.

At Sam’s we have a dedicated department to provide you with the repair service you need in case anything goes wrong with your furniture, appliance or electronic.

Furniture & Appliances:

Our team of service professionals works hard to quickly turn around your issue, doing everything in our power to make it right. When an issue arises with your appliance or furniture, we work with you to identify the frustration over the phone, and then send out a factory authorized technician to review and repair the issue. Don’t know about the warranty Give us call, we can help you sort out the details and options.


If you run into a problem with your electronics, we can do some small repairs at our store. If need be however, we may have a factory authorized service technician pickup your electronics to quickly repair the issue, returning your electronic as good as new.

You can CONTACT US whether you purchased your furniture yesterday or 5 (or more!) years ago.
At Sam's Furniture We Treat You Like Family!

Sam's Furniture's Care and Cleaning Tips

We know life can get messy and we are here to help you take care of your products for years to come.


  • Vacuum on a regular basis
  • Rotate on a regular basis to keep the life of the rug
  • Immediately clean up spills as they occur with a clean, white cloth. Blot spill, do not rub.
  • Always spot cleaner before using on the rug to make sure it won’t damage the color
  • Consider having it professionally cleaned every 1 to 2 years

Wood Furniture

  • Wipe down with a damp cloth, never use a soaking wet cloth or a lot of water
  • Use coasters for beverages
  • Polish wood 4 times a year to rejuvenate oils
  • Use a hot plate under all hot items to protect wood from heat
  • Keep furniture away from heating and cooling air sources to help keep furniture’s moisture
  • Immediately clean up spills as they occur, spot treating with wood polish after area has been cleaned

Upholstered Furniture

  • Keep upholstered furniture out of direct sunlight
  • Rotate cushions on a regular basis to allow even distribution of wear
  • Vacuum on a regular basis to remove debris from cushion and frame material
  • Immediately clean up spills as they occur with a clean, white cloth. Blot spill, do not rub.
  • Avoid using harsh chemicals when cleaning a spill as they may damage fabric or fabric color


  • Always use a mattress cover
  • Turn and rotate mattresses twice a year (for non-pillow top models)
  • Do not allow mattress to get wet. Protect it from liquids with a cover if needed.
  • If mattress becomes wet, blot excess moisture with a cloth until dry
  • Use mild soap/water mixture to clean stains or spots
  • Do not use harsh chemicals on mattress.

Durablend Fabric

  • Wipe down your DuraBlend every few week with a damp white cloth to clean off dust, oils, and other grime
  • Use a mild pH balanced soap and water mixture with a white, t-shirt like clothe. We recommend 1 part Neutrogena to 3 parts water.
  • Dip cloth into mixture and wring out excess water before using. The cloth should be damp not wet. Dry with a soft, white towel.
  • Do not use harsh chemical cleaners
  • Gently blot spills when they occur, do not rub
  • Apply leather conditioner every few weeks to keep the leather looking new and supple
  • Do not put furniture directly in sunlight

Electric Stove Coils

  • Clean only when stove is off, and burners are cool. Remove the coils from the stovetop by gently unplugging them.
  • Wash coils with mild dish soap and water mixture. Avoid getting electrical connections wet.
  • Use soft, clean cloth to gently away debris
  • Rinse with cool water to remove all soap and debris
  • Make sure coils are dry before reinstalling
  • If mess is extreme, make paste of equal parts baking soda and water, and let paste sit on area for at least 30 minute before rinsing away.

Smooth Glass Top

  • Clean only when stove is off, and burners are cool.
  • Clean the spill up as soon as you can, do not allow spill to sit and be reheated
  • Find cleaners specifically for ceramic/glass top ranges and use regularly after cooking meals
  • Use a paper towel to clean stove top, do not use a harsh brush and sponge
  • If need be, use a single-edge razor blade to scrape off burned on food, followed by regular cleaning
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